StackZilla Return Policy

StackZilla racks are custom made-to-order products. There are no returns, no refunds, or no exchanges once the product ships.

These products are very well packaged. In the unlikely event of shipping damage, this must be reported in writing to StackZilla immediately, and no more than 7 days after receipt of your order. Any delay in reporting damage may limit the scope of your claim with the currier. The carrier has the right to inspect the package at your delivery address prior to paying any claims.